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Deer Blinds Customer Service

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Thanks for visiting DeerBlinds.net. Every day we help lots of folks find the Deer Blinds, Deer Stands, and Hunting Supplies they need to have a successful hunt. With a large selection of Deer Blinds products and other Hunting Blinds you are sure to find just the item you are looking for. We are a hunting family and have been hunting Deer and other wild game for many years, which is why we are in the business. We truly appreciate the opportunity to serve you today and in the future!

Having trouble placing an order online? Have a question about a product? Want to check on the status of your Deer Blinds order?

Call our friendly and knowledgeable customer service department and they can take your order over the phone, give you more info about a product and answer any other questions you may have.

Customer service numbers:
512-535-5890
Monday - Friday 9am - 5pm Central Standard Time

Customer service email:
admin@DeerBlinds.net

Contact DeerBlinds.net

Monday - Friday 9am - 5pm Central Standard Time

Email
admin@DeerBlinds.net

Mail
5501-A Balcones Drive
Austin, TX 78731
Suite #111

Terms and Conditions

Welcome to the DeerBlinds.net Web site. Please review the following terms and conditions (the “Terms and Conditions”) concerning your use of, and purchase of products through, this site. By using this site, including downloading materials or purchasing or accepting products, you (“Customer”) agree to these Terms and Conditions. DeerBlinds.net reserves the right to change these Terms and Conditions from time to time at its sole discretion without notice. These Terms and Conditions apply to all visits to the DeerBlinds.net Web site, both now and in the future. Therefore, please check these Terms and Conditions carefully each time you place an order with or accept delivery of any products from DeerBlinds.net. These Terms and Conditions (along with any related Deerblinds.net invoice(s)) represent the entire understanding relating to the use of the DeerBlinds.net Web site and purchase and sale of any products through such site, and these Terms and Conditions shall prevail over any prior or contemporaneous, conflicting or additional, communications. Any attempt to alter, supplement, modify or amend these Terms and Conditions by Customer will be considered a material alteration of these Terms and Conditions and, therefore, are null and void. All references herein to Deerblinds.net shall also include its owner, Napier Advisory Services LLC. These Terms and Conditions were last updated on March 8, 2007.

DeerBlinds.net Satisfaction Guarantee

Deerblinds.net offers our customers a 14-day satisfaction replacement or refund guarantee on all purchases, as described in these Terms and Conditions. To take advantage of Deerblinds.net’s satisfaction guarantee, Customer must comply with the Product Return Procedure detailed in Section 3 below. Any breach of Deerblinds.net's Product Return Procedure will result in the loss of Deerblinds.net's refund/replacement guarantee. Furthermore, all return shipments not in compliance with these instructions will be rejected.

Product Return Procedure

Return Material Authorization (RMA): Contact DeerBlinds.net at admin@DeerBlinds.net to obtain a Return Material Authorization (RMA) number which allows Deerblinds.net to keep track of the return. Without an RMA number, Deerblinds.net will not accept a returned shipment. RMA numbers must be requested within 14 days of merchandise delivery. RMA numbers will not be extended or reissued.
Product Condition: The returned product must be in new and unused condition, in the original box with all the documentation, parts and accessories to insure full credit. The RMA number should be written on the outside of the returned package to allow successful processing. “New and unused” means re-sellable condition, not dirty and not altered. We cannot accept returns for an item with any indications that it has been used. If any component of the returned product is missing, DeerBlinds.net may in its sole and absolute discretion reject the entire return or choose to impose additional charges against the Customer for replacement of the missing component(s).
Return shipping costs and Restocking Fee: Customer is solely responsible for return shipping costs unless the item is damaged or defective. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping and insurance charges and all risk of loss for the return product during shipment. DeerBlinds.net will not refund to Customer the original shipping charges. In addition, all returns are subject to a 30% restocking fee and must be returned (i.e., postmarked) within 2 weeks (14 days) after receiving the item. If you have any questions about the restocking fee as it pertains to your order, please call us before we ship the product to you.

Payment Terms: Orders

An order is not binding upon DeerBlinds.net until it is accepted. DeerBlinds.net must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit card, or some other method prearranged with DeerBlinds.net. You agree to pay the amount(s) due as specified on the invoice, and you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

Shipping Charges

Your total cost for purchase of any product will include shipping and handling charges shown on the DeerBlinds.net invoice.

Title; Risk of Loss

DeerBlinds.net will arrange for shipment of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) and risk of loss passes to the Customer upon delivery to the carrier. DeerBlinds.net reserves a purchase money security interest in the product(s) until its receipt of the full amount due. Customer agrees to allow DeerBlinds.net to sign appropriate documents on Customer's behalf to permit DeerBlinds.net to protect its purchase money security interest. DeerBlinds.net will advise Customer of estimated shipping dates, but DeerBlinds.net will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.

Trademarks

DeerBlinds.net, the DeerBlinds.net logo and design, are registered trademarks or trademarks (the "Marks") of DeerBlinds.net. in the United States and/or other jurisdictions. Customer is not permitted to use the Marks without the prior written consent of DeerBlinds.net. All other marks and names mentioned herein may be trademarks of their respective companies.

Copyright

Except where otherwise specified, the contents of this site are copyright (c) 1998-2007 Napier Advisory Services, LLC, 5501-A Balcones Drive #111, Austin, TX 78731, USA. All rights reserved. The contents of this site are subject to protection under U.S. and foreign copyright laws. You may not copy or distribute any portion of this site, except as necessary to view this site.

Links to Third Party Sites

This Web site may provide links to third-party Web sites for your convenience and information. DeerBlinds.net does not endorse or make any representations about third party Web sites, nor does the inclusion of any link imply any such endorsement. If you access those links, you will leave this Web site. DeerBlinds.net is not responsible for webcasting or any other form of transmission received from any third-party sites. DeerBlinds.net does not control those sites and DeerBlinds.net is not responsible for the contents of any third-party sites, any links contained in third-party sites, any changes or updates to third-party sites, or their privacy practices, which may differ from those of DeerBlinds.net. The personal data you may choose to give to such third party web sites is not covered by DeerBlinds.net's privacy policies. DeerBlinds.net encourages you to review the privacy policy of any company before submitting your personal information. Some third party companies may choose to share their personal data with DeerBlinds.net, in which case such data sharing shall be governed by that third party's privacy policy.

DISCLAIMER REGARDING INFORMATION ON WEB SITE

ALTHOUGH DEERBLINDS.NET HAS ATTEMPTED TO PROVIDE ACCURATE INFORMATION ON THIS WEB SITE, INFORMATION ON THIS WEB SITE MAY CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. THE CONTENTS OF ANY DOCUMENTS ON THIS WEB SITE ARE BELIEVED TO BE CURRENT AND ACCURATE AS OF THEIR PUBLICATION DATES. DEERBLINDS.NET ASSUMES NO RESPONSIBILITY FOR THE ACCURACY OF THE INFORMATION. DEERBLINDS.NET MAY CHANGE THE PRICING, INFORMATION OR PRODUCTS MENTIONED AT ANY TIME WITHOUT NOTICE. FOR THE MOST CURRENT AND COMPLETE DOCUMENTS, PLEASE CONTACT DEERBLINDS.NET DIRECTLY. MENTION OF NON-DEERBLINDS.NET PRODUCTS OR SERVICES IS FOR INFORMATION PURPOSES ONLY AND CONSTITUTES NEITHER AN ENDORSEMENT NOR A RECOMMENDATION.

WARRANTIES; ALL PRODUCTS SOLD "AS-IS" OR "WITH ALL FAULTS"

DEERBLINDS.NET IS A DISTRIBUTOR ONLY. PRODUCTS SOLD BY DEERBLINDS.NET ARE NOT MANUFACTURED BY DEERBLINDS.NET. THE PRODUCTS MAY, HOWEVER, BE COVERED BY EACH MANUFACTURER'S WARRANTY. DEERBLINDS.NET ASSIGNS AND PASSES THROUGH TO THE CUSTOMER ANY WARRANTY OF THE MANUFACTURER, AND CUSTOMER ACKNOWLEDGES THAT IT SHALL HAVE RECOURSE ONLY UNDER SUCH WARRANTIES AND ONLY AS AGAINST THE MANUFACTURER OF THE PRODUCTS. DEERBLINDS.NET MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT. DEERBLINDS.NET DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. ALL ITEMS SOLD THROUGH DEERBLINDS.NET ARE SOLD "AS-IS" OR "WITH ALL FAULTS." THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THESE ITEMS IS WITH THE CUSTOMER. SHOULD ANY OF THESE ITEMS PROVE DEFECTIVE, DO NOT FUNCTION, OR FUNCTION IMPROPERLY IN ANY WAY FOLLOWING THEIR PURCHASE, THE CUSTOMER, AND NOT THE MANUFACTURER, DISTRIBUTOR, OR DEERBLINDS.NET, ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR.

LIMITATION OF LIABILITY

DEERBLINDS.NET SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO CUSTOMER ARISING OUT OF THE USE OR INABILITY TO USE THIS WEB SITE OR ANY DEERBLINDS.NET PRODUCT, OR DAMAGES RESULTING FROM USE OR RELIANCE ON THE INFORMATION PRESENT, EVEN IF DEERBLINDS.NET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ALL CIRCUMSTANCES DEERBLINDS.NET'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. DEERBLINDS.NET SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. DEERBLINDS.NET SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT DEERBLINDS.NET HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

Governing Law and Jurisdiction

Any dispute arising out of or related to these Terms and Conditions or the sales transaction between DeerBlinds.net and Customer shall be governed by the laws of the State of Texas, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of these Terms and Conditions shall not be governed by the United Nations Convention on the International Sale of Goods. DeerBlinds.net and Customer consent to the exclusive jurisdiction and the exclusive venue of the State Courts of the State of Texas, Travis County, to resolve any dispute between them related hereto, and the parties waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agree not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against DeerBlinds.net that is more than one year after the date of the applicable invoice.

Severability

If any provision contained in these Terms and Conditions becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of these Terms and Conditions, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable Texas law.

Waiver

The failure of either party to require performance by the other party of any provision of these Terms and Conditions shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in these Terms and Conditions shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

We love satisfied customers so if you have any questions about these Terms and Conditions, please feel free to contact us via e-mail at customerservice@DeerBlinds.net or via telephone at 1-512-535-5890.

Note: Shipping charges cannot be refunded.

Please allow us 10-14 days once we have received your return to process and credit your credit card.

Damaged or Defective Items

Unfortunately, accidents happen....If your order arrives at your door damaged, broken or defective, we will either replace the broken parts or ship out a new replacement order, depending on the circumstances.

Requests for replacement parts will be processed as quickly as possible. Please note that we may not be able to express ship replacement pieces.

Email us at customerservice@DeerBlinds.net or call us at 1-512-535-5890 immediately for return instructions. DeerBlinds.net will provide a replacement order or a refund for your damaged, incomplete or incorrect order, if the issue is reported within 14 days of receiving the order.

We work hard to make your shopping experience at DeerBlinds.net an enjoyable one. Please contact customer care at customerservice@DeerBlinds.net with questions about warranties on a specific manufacturer.

Credit and Return Time

Please give us some time to process your return/exchange. It takes about 10 business days for us to receive the returned or exchanged product back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail that reflects that your credit card has been credited.

All refunds granted are for the purchase price of the product only and can only be issued to the credit card used at purchase.

Canceling Your Order

If you have placed an order and would like to cancel it, please call us at 1-512-535-5890 within four hours of placing your order to cancel it free of any charges.

Don't worry! Even after the four hours, our friendly customer service will do all that we can to stop the items from being processed and/or shipped but there is no guarantee that we will be able to stop it in time.

DeerBlinds.net Privacy Policy

We will never sell any customer's information to any third party. This is our pledge to you, our customer. Any information gathered on this site will be used only by DeerBlinds.net. One month after your order is placed, your credit card information is automatically deleted from our database. Your privacy is our first and main concern. We understand that you want to be able to purchase deer blinds and hunting products online and not have to give away your personal information to do so.

Limitations: Even though we try our best to ensure your privacy and security and always look to use the best available and tested technologies to guard and protect our web site and our customers, we face the same risks as all Internet companies.

100% secure shopping at DeerBlinds.net - Trusted since 1998

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